How do I contact Customer Service?

Our number one priority is to make you happy, shopping with us is simple, but we understand you may have some questions from time to time. Our Customer Service is available at the bottom of every page and is the quickest way to find the answers to our frequently asked questions.

If you can’t find the answer you’re looking for, our Customer Service Team is here to help.

Live Chat: 9 am to 5 pm (HKT) Monday to Friday, 9 am to 6 pm (HKT) Saturday and Sunday